A customer engagement platform that combines live chat, chatbots, visitor tracking and lead scoring, helping sales, marketing and support work on a single customer image.
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Customer engagement, live chat and customer behavior analytics
Zoho SalesIQ is a modern Customer Engagement platform that helps businesses conduct conversations with website visitors and customers in a single environment. It enables live chat, chatbots, user behavior tracking and lead scoring, so the organization identifies sales opportunities faster and responds better to customer needs.
Talk to customers at the right time
The platform allows you to initiate conversations based on user behavior on the site. This allows teams to reach customers when the likelihood of a purchase or the need for support increases.
Better lead qualification
Visitor tracking, scoring and integration with CRM help to assess the potential of a contact before it reaches the salesperson. This allows you to increase the relevance of sales activities and reduce the loss of valuable leads.
Combination of marketing, sales and support
Zoho SalesIQ works at the intersection of lead generation, communication and customer service. Thanks to this, the organization eliminates information breaks and better manages the entire life cycle of the client.
First contact automation
Chatbots and automation rules handle some of the repetitive questions without involving the team. This allows you to reduce response time and increase the scalability of communication.
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Every organization is different, but the goal is the same - growth. See how we can support you.
