1. Z Partners is once again a Zoho Premium Partner
Z Partners has once again achieved Zoho Premium Partner status. This confirms our 18 years of experience, commitment, and the quality of projects we deliver for companies using the Zoho ecosystem.
Every day, we help clients streamline processes, automate work, organize data, and leverage the full potential of Zoho tools for business growth. We thank our clients for their trust, our team for their daily dedication, and Zoho for their partnership support and ecosystem development. Ahead of us is another year of new projects, challenges, and digital transformations.
If you want to make better use of Zoho in your company, we invite you to talk with us.
2. Zoho Inspire Europe 2026: Direct Access to Zoho Knowledge and Roadmaps
We participated in Zoho Inspire Europe 2026 in Barcelona, a gathering of Zoho partners from across Europe. We have been attending this event for years, as one of the longest-standing Zoho partners in Europe. It's an intensive time for exchanging experiences, discussing with product teams, and learning about the development direction of the entire ecosystem. Our Premium Partner status and direct contact with Zoho teams translate into the quality of the projects we deliver.
If you're wondering if your Zoho environment is running at full capacity, we invite you to contact us.
3. Zoho CRM Ranks 2nd in 2026 Capterra Shortlist for CRM!
In the latest Capterra Shortlist for the CRM category, Zoho CRM was recognized as one of the highest-rated and most popular CRM solutions on the market – ranking ahead of systems like HubSpot CRM, Microsoft Dynamics 365, and Creatio CRM. What's particularly noteworthy? Zoho CRM was described as an AI-powered sales CRM for SMB and enterprise companies, offering a 360-degree approach to customer relationship management.
This is another sign that Zoho CRM remains one of the strongest alternatives to the largest systems on the market – especially for organizations seeking extensive features, automation, and scalability at a reasonable price. For businesses, this means the ability to choose a solution tailored to their operational scale, without leaving the Zoho ecosystem.
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4. Zoho CRM Plus 3.0: More Tools in One Package
Zoho CRM Plus 3.0 expands the package towards even more integrated marketing, sales, and customer experience management.
The package now includes new features such as Zoho Marketing Automation, Zoho Webinar, Zoho PageSense, Zoho Backstage, Zoho Cliq, and brand assets for managing marketing resources. Additionally, it offers Brand Studio, a shared marketing calendar, landing pages, WhatsApp campaigns, dashboards, and Zia for data analysis.
For businesses, this means simpler campaign planning, better team collaboration, and greater control over customer-centric activities.
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5. Zoho SalesIQ Summer 26: Chat, WhatsApp, CRM, and AI in one process
On-site chat, WhatsApp, CRM, inquiries, and customer conversation follow-ups work best when integrated into a single process.
Zoho SalesIQ Summer 26 introduces new capabilities for sales and customer service teams. The update features Zia Agents, AI bots that learn from website content, enhanced WhatsApp support, integrations with Zoho CRM and Zoho Desk, a no-code Workflow Builder, smart conversation routing, native video calls, and meeting scheduling directly within SalesIQ. For businesses, this means less manual work, faster responses to customer inquiries, and better utilization of conversation data in sales and service processes.
If you want to combine communication, CRM, and follow-ups into a single process, please contact us.
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6. Zoho Analytics: AI that shows exactly where data comes from
The May update to Zoho Analytics enhances data operations towards greater transparency and faster decision-making.
The new Ask Zia feature shows step-by-step how it generated a report. This allows users to see not only the result but also the logic behind the analysis. New KPI widgets, maps, and integrations, including with SendGrid and Intercom, have also been introduced. This facilitates combining data from marketing, sales, and customer service into a single view.
For executives and managers, this is an important change: less waiting for reports and more real-time control over results.
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7. Zoho Mail recognized by SE Labs for email security
Zoho Mail received the SE Labs Security Award 2026 in the Enterprise Email Security Service category.
This recognition pertains to one of the most critical areas of corporate security: email. Zoho Mail and Zoho eProtect protect organizations from spam, phishing, malware, spoofing, and business email compromise attempts. For users, good email protection should operate in the background without hindering daily communication.
However, for organizations, it is a critical cybersecurity element, because email still remains one of the main entry points for attacks.
8. Zoho Inventory Q2 2026: Greater control over inventory, purchases, and returns
The Zoho Inventory Q2 2026 updates enhance the system in several key areas: inventory management, product pricing, purchasing processes, returns handling, e-commerce integrations, reporting, and mobile operations.
Among the new features are a default inventory valuation method, location-dependent price lists, a Purchase Returns module, partial stock replenishment, item filtering by warehouse, Shopify returns synchronization, automatic batch assignment, new reporting options, and improvements in mobile apps for Android and iOS, including Tap to Pay.
For retail, manufacturing, and e-commerce businesses, this means better inventory control, less manual work, more efficient warehouse processes, and greater data consistency across sales, purchasing, and logistics.
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9. AI inbound marketing with Zoho Marketing Plus
Inbound marketing has been transformed by AI. Today, it's no longer just about publishing content and waiting for search engine traffic. Customers reach brands through search, social media, webinars, recommendations, and many other touchpoints.
Zoho Marketing Plus supports this process from attracting audiences, engaging them through dynamic journeys, to conversion using landing pages, forms, and A/B tests. AI helps plan campaigns, co-create content, optimize it for SEO and AEO, and analyze results. This transforms inbound into a connected system that attracts, engages, and converts.
10. Bigin: New AI features for small sales teams
Bigin is enhancing the AI layer in the daily work of sales teams. Zia helps create emails, improve their content, change communication tone, translate messages, and prepare shorter text versions.
Quick context summaries from emails, WhatsApp conversations, notes, and records have also been introduced. This helps salespeople quickly grasp the topic of a conversation without manually reviewing the entire contact history. Bigin is also introducing AI-powered digital employees, including Reply Assistant, Churn Analyzer, and Cross-sell Genie. In practice, this means support in responding to inquiries, analyzing lost opportunities, and identifying cross-sell opportunities.
This is a good direction for small businesses that want to leverage AI without heavy administration and extensive implementation.
11. Training module in Zoho Projects Plus
Zoho Projects Plus has gained a Learn module, which integrates knowledge and training management directly into the project environment.
From within Projects Plus, you can create a knowledge base, conduct training, prepare materials for employees, clients, and partners, and track results using assessments and metrics. This is particularly useful for onboarding new team members, procedural training, audits, certifications, surveys, and skill development within projects.
This allows Projects Plus to increasingly integrate project management with organizational knowledge management.
12. Zoho Recruit MCP: Prompt-driven recruitment
Zoho Recruit MCP allows connecting an ATS system with AI tools like Claude or ChatGPT. Recruiters can ask questions about pipeline, sourcing, candidates, and recruitment progress in natural language.
Practical use cases include checking pipeline health, identifying bottlenecks, highlighting positions requiring urgent attention, comparing the quality of sourcing channels, or finding the best candidates and moving them to the next stage.
For HR, this means less manual data collection and a faster transition from information to action.
13. Zia Answer Bot in Zoho Lens: Knowledge during support sessions
Zoho Lens introduces Zia Answer Bot, an AI assistant available directly during remote support sessions.
Technicians can ask questions during the call, and the bot retrieves answers from approved documents, instructions, procedures, and the organization's knowledge bases. There's no need to interrupt the session, search for information in a separate window, or escalate every unusual situation to a more experienced employee.
This means shorter service times, greater consistency in responses, and faster onboarding for new service team members.
14. Zoho RPA is a leader in the Nucleus Research RPA Value Matrix 2026
Zoho RPA has been recognized as a leader in the Nucleus Research RPA Technology Value Matrix 2026 report.
Key highlights include native embedding within the Zoho ecosystem, automation of desktop and web processes, intelligent document processing, and agent support for Windows, macOS, and Linux.
This is important because the RPA market is moving away from simple bots for single tasks. Automation orchestration, AI integration, and a real return on investment across the entire organization are becoming increasingly significant.
15. Zoho ERP: June 2026 updates
Zoho ERP received another round of updates, enhancing the system in areas such as field sales, documents, price lists, custom modules, inventory, and reporting.
Key changes include the Beat app – Zoho ERP for iOS for field representatives, annex attachments for PDF templates, location-assigned price lists, layout rules for custom modules, automatic batch assignment, and geofencing in beat management.
In practice, this means more control over field operations, documents, price lists, inventory, and custom processes. Zoho ERP is gradually evolving into a system that unifies operations, finance, sales, and logistics within a single environment.
If you want to prepare your company for the capabilities of Zoho ERP, please contact us.
16. Nathu La and Zoho's own infrastructure: AI on its own stack
Zoho unveiled Nathu La, its own server designed in India and optimized for AI inference. This marks another step towards full control over technology: from applications, databases, and LLMs, to the infrastructure on which Zoho products operate.
For businesses, this is an important signal. Proprietary servers, databases, and AI models are not just technological curiosities. They are part of a strategy designed to support cost predictability, infrastructure resilience, and reduced reliance on external providers.
Zoho emphasizes that it invests in its own stack with customer value in mind: stability, predictability, and long-term independence. In a world of rising AI and infrastructure costs, this could become an increasingly important differentiator for the entire ecosystem.
